Of IP Communications and Broadband Reliability

I came across an interesting article in the New York Times by Randall Stross which discusses consumer VoIP services, the differences in quality between them and the general trend towards multiple services of lower reliability replacing a single service (PSTN) of extreme reliability. What is interesting is comments by Comcast regarding the reliability of the company's service as compared to Vonage. The cable company stresses that their quality is better. They go on to say, because they have co