Looking For Free VoIP? Your Top VoIP Compared

In your quest to find a free VoIP service, you will quickly learn a reality: "free" is a very subjective word on voip. Keep in mind that while many of voip service offer free service, you will first need information for what the best voip service…

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Thursday, June 19, 2008

CONTACT CENTER CORNER: Aspect Software Gets High Marks

Aspect Software's Unified IP solution received high ratings in a recent survey conducted by DMG Consulting. In the 2008 Hosted Contact Center Infrastructure report, customers gave Aspect Unified IP an overall satisfaction rating of 4.33 on a five point scale, based upon their entire experience with Aspect Software. The company also received the highest scores in hosted solution product satisfaction with a score of 4.67. Aspect Unified IP, a SIP-based VoIP product, unites full-featured automat

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