The future of Online Dispute Resolution (ODR) - Technologies to keep an eye on

I was asked to run the Crystal Ball session at the 2008 Online Dispute Resolution Forum and with Vint Cerf right in front of me, it was an interesting opportunity to go through some of the technologies I felt would change the manner in which ODR systems would be developed and used as well as, more generally, how awareness of ODR would be raised across the world. I called the presentation “Know the Technology” taking from a statement made by a panelist in one of the sessions earlier in the day.