Social Security Goes VoIP

The Social Security Administration is going VoIP and a big way. We're talking 1,600 locations! Assuming at least 30 people per location, that's 48,000 employees and IP phones. 48,000 employees just to manage Social Security? With computer automation, direct deposit, and other automation, the SSA shouldn't need more than 1,000 employees. Heck, outsource to an American call center if you have to manage lots of inbound calls. It's no wonder Social Security is going bankrupt. (Update: Found that the