Why Carriers and Microsoft Need Each Other

It is evident that society has a different relationship with technology today than ever before. Jon Arnold, one of the most well-respected analysts I know has delved deep into Microsoft's relationship with telcos. He has really thought through the company's  Telco 2.0 offerings. Arnold makes the point that service providers are likely already Microsoft customers so the software giant is positioned well to have Telco 2.0 permeate carrier networks. He further points out that Microsoft needs carri