Spirit of Dis-Service, Part 4

The raping continues… As you all probably remember, I was pissed off at Qwest due to a 5 day outage of phone and DSL. Well, they did give me a credit of $9.56 on my bill. But then I noticed something else. I’m on the 5 cent per minute plan for long distance, with a $20.00 cap. The long distance portion of my current bill is $17.38, including taxes. The long distance alone was $15.79. Let see, 15.79 divided by .05 is…. 315.8 minutes of long distance used. Sounds reasonable, we generally make a